Intimoda Edit
23 August 2017
Anote from the author: Under modern market conditions, it is not enough for a shop to only attract customers offline. Customers have been and continue to leave brick and mortar stores for social network shopping. It's impossible to have effective sales without using social media. Social networks are not just about sales, but are also a tool to quickly gain customer’s loyalty and trust. There are many effective ways to attract customers, but in this article I will tell you about only the top ten most effective ones. Let’s start with the “traditional” ways and learn how to attract clients using tried and tested offline methods. These methods are not very expensive and provide an accessible way to spread the word about your store.
1 B2B Magazines
& Trade Shows
Trade magazines are not only an excellent
source of information on the lingerie market, but
also a promotional tool for stores and the brands.
In particular, Intimoda magazine, with whom I
always enjoy working with, offers to lingerie and
swimwear brands the opportunity for presenting
their products in the best way possible, while store
owners can share their business experiences with
other lingerie market specialists.
Another way to promote your business is
through participation with exhibitions but it is an
expensive pleasure; some alternatives to trade
shows are listed below.
Put information about your shop in a fair's
catalogue or on an organizer's website. Make a
promo-action by giving away samples or other lowbudget
items. Give your customer’s something
positive to make them remember your store.
Putting a flyer in an exhibitor’s bag is also an
2 Join a Partnership Program,
Creating Joint Cross-Marketing
Promotions
Team up with partners who have products that
complement yours and are aimed towards the
same target customer.
The sense of such a partnership is to share your
client base with a partner. You are not competitors
after all! And don't forget to invite local media - you
won’t need to wait long before seeing the results!
3 Contests and Quizzes
This method is similar to cross-marketing but it's
more entertaining. Each partner adds their own
contribution, such as providing prizes, highlighting
the event by making videos, writing articles, live
feeds, or by providing drinks, food and clothes.
Most important for you is to appoint an event
organizer and split expenses.
4 Interesting In-Store Events
Host an interesting event in your store with
answers for current problems, for which people
usually pay, such as a mini-seminar or micro
training and invite experts. As an expert you can
always invite a famous person from your city or a
specialist from the field.
5 Word of Mouth Marketing
Involve the local community in your store’s
promotion. Write a recommendation letter and give
it to every loyal customer asking him or her to
recommend your store. Write to me and I will send
you a sample of a recommendation letter.
6 Atmosphere and Service
Create activities for people accompanying your
target customer. What do I mean? I often see
mothers in stores who come there with their
children. Buying lingerie is quite an intimate
process, requiring a certain mood (also it usually
takes a lot of time to buy lingerie), often I see how
children start to act up and literally draw their
mother out of the shop. Really that's not the ideal
time for a purchase! As a result a sale has been lost.
What can I suggest in this case? Buy a blackboard
or a small table and chair. Put paper and pencils on
it. Give a child something to do while their mother is
trying on lingerie. And remember – everything
should highlight your professionalism, the quality of
your services, inspire trust in you, your store and
your product. Sales are made of “details!”
7 Gift Cards and Little
Thoughts
Never leave a client with empty hands! Above
when I wrote about giving out samples at fairs, I
mentioned low-budget presents. What are these
presents? There are many options. One of the
examples can be your business card with a
chocolate, resembling a moneybag and a kind word
on the other side of the card (P.S. – author's idea).
Creative entrepreneurs can complement such
presents with a good luck message. The point is to
turn these little gifts into charms, which make the
customer feel good. Make a marketing plan of
promotions for the year ahead and rigorously follow
it. A marketing plan will help you not only to plan
ahead all of your promotions and get organized in
time but also package and launch them in the right
way at the right time. Believe me, launching
promotions requires a lot of time and strength! A
plan to work through will help!
8 Barter
Exchange products, if you have the same target
customer and you are not competitors. By
exchanging products, you will attract not only a new
audience but will also increase your average
amount per purchase as well.
9 Onsite Trading
Few use this method although it is one of the
most effective. Go to corporate events or other kinds
where your target customers spend time, organize
small temporary sales points there.
10 Attracting customers via
Social Networks
Unfortunately, many entrepreneurs underestimate
the effective method of attracting customers through
social networks. Attracting customers through social
networks is one of the quickest methods.
You have to do it in several steps. Let’s use
Facebook as an example. On Facebook, you have to
create three accounts: personal, interest group
(works best with the name of your shop) and a
business page.
I'll explain the differences. On your personal
account, you will put your pictures, favorite poems
and phrases, moods of the day – all that you think is
important to let people get to know you. Don’t
include any “sales” information on your personal
account! Your personal account is not for sales! For
business and sales, Mark Zukerberg, Facebook’s
founder, specially created pages for businesses. In
other words, your business page on Facebook is
your website and e-store. Here you can put your
products and sell them. Without target advertising
your page would only be seen by your friends, to
whom you will send invitations, and only if they click
the “like” button. It's an organic scope.
To widen your target audience you will need to
launch target advertising. You can hire a freelancer or
you can launch advertising yourself given, of course,
certain skills. What budget do you need? Budgets
can be different – from 100 rubles to infinity. It all
depends on your goals and the tasks you set.
A Facebook group is needed for communication. In
groups you can tell people about deliveries, give
useful advice about selection, buying lingerie, style
and fashion trends. Don’t forget to only include
interesting content. Ask your readers questions often,
talk to them, ask them for advice and always give
feedback. This will quickly create loyalty for your store.
Using at least some of these low-budget methods
to attract customers both online and offline will
quickly attract many new customers, who will not
only buy from your store one time but come back
again and again.
Let your business grow and prosper! Always let
your dreams come true!
Good luck to you!
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